Help at home, from people who take the time to know you.
A hand in the morning, some company in the afternoon, or someone there through the night. We'll sit down with you and your family and work out what would actually make life easier.
Everyday support, done the way you like it
Personal care
Getting washed, dressed and ready for the day, or settled at night. At your pace, in the order you're used to.
Companionship
A cup of tea and a proper chat, a walk to the park, or someone to go with you to the GP.
Dementia care
Calm, patient support that keeps familiar routines going and helps people feel settled in their own home.
Live-in and overnight care
A carer staying in the home, so there's always someone close by if help is needed.
Home help and meals
Cooking, washing up, laundry, a tidy round and the weekly shop.
Help with medicines
Reminders and support to take medicines as your GP or pharmacist intended, with everything written down.
Your home, your routine, your say
Good care shouldn't mean fitting in around someone else's schedule. We plan visits around the way you live, and we keep the people who visit you the same wherever we can.
- Visits at the times that suit you
- Family kept in the loop, with your permission
- Care that changes when your needs do
It begins with a conversation
You tell us what's going on
Call or email us. It's just a chat, with nothing to commit to.
We visit you at home
We get to know you, your routines and what's important to you, with family there if you'd like.
Care that keeps up with you
We write your care plan together, introduce your carers and keep checking it still fits.
The standards we hold ourselves to
We work to the standards the Care Quality Commission sets for every home care provider in England, and to national guidance on good home care. We see them as the minimum you should expect from anyone coming into your home.
Read about our standards →You stay in charge
Your care plan is written with you, and nothing changes without you knowing.
Carers you can trust
Enhanced DBS checks, references and full training before anyone visits you.
Someone always on call
If something comes up out of hours, there's a person to speak to.
Concerns heard properly
If something isn't right, tell us. We'll look into it and get back to you.
Kind, reliable and want to make a difference?
We're always looking for good carers across London. We'll train you properly and back you up.
Work with us
Not sure what you need yet?
That's completely normal. Most people who get in touch aren't. Tell us a bit about what's happening and we'll help you work out the next step.